MTT FAQ
About MTT Collective
What is MTT Collective?
MTT Collective is a collective of lifestyle retail boutiques, each with its own personality. MTT is our flagship concept — everyday lifestyle apparel for women and men. Sun & Shade is our vacation-inspired store, perfect for your next getaway. Grounded is our footwear concept, built around the shoes that move your life forward. All three concepts are available in one place at mttcollective.com.
What brands does MTT Collective carry?
We carry a curated selection of lifestyle brands — available online and in-store:
Where is MTT Collective located?
MTT Collective is based in Folsom, California.
How can I contact MTT Collective?
The best way to reach us is through our contact page. We're happy to help with any questions about products, orders, or your MTT Jewelry guarantee.
MTT Jewelry
What is MTT Jewelry?
MTT Jewelry is our own line of fine, waterproof jewelry — including bracelets, earrings, and necklaces — crafted in 14k gold-filled and sterling silver. Every piece is designed to be worn every day: in the water, at the gym, or on the go. No taking it off, no worrying about damage.
Is MTT Jewelry really waterproof?
Yes — 100%. Every MTT Jewelry piece is fully waterproof. Wear it in the shower, ocean, pool, hot tub, or anywhere else. Our pieces are built to resist tarnishing and fading so they look great for years, not just months.
What does the lifetime guarantee on MTT Jewelry cover?
Every MTT Jewelry piece comes with a lifetime guarantee. If your jewelry breaks or has a quality issue at any point, we'll replace it — no questions asked. We stand behind every piece we make because we believe jewelry should last a lifetime.
What materials are MTT Jewelry pieces made from?
Our jewelry is crafted from premium, skin-safe materials including 14k gold-filled, sterling silver, and 14k solid gold. We carefully select materials that resist tarnishing, are hypoallergenic, and are safe for sensitive skin.
Shipping & Orders
Do you ship internationally?
At this time, MTT Collective ships within the United States only. We hope to expand internationally in the future — follow us on social media to stay updated.
How long does shipping take?
Most orders ship within 1–3 business days. Standard shipping typically arrives within 5–7 business days after shipment. Expedited options are available at checkout.
How will I know when my order ships?
Once your order ships, you'll receive a shipping confirmation email with your tracking number. You can use this to monitor your package in real time. If you have any issues, feel free to contact us.
Returns & Exchanges
What is your return policy?
We want you to love your MTT Collective purchase. We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Items marked Final Sale are not eligible for return. View our full Return Policy or Start a Return.
Can I exchange an item for a different size or color?
Yes! We're happy to help with exchanges for a different size or color, subject to availability. Start a return or exchange within 30 days of delivery and we'll get you taken care of.
Payment & Checkout
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as Shop Pay, Apple Pay, and Google Pay.
Can I pay in installments?
Yes! Through Shop Pay Installments, you can split eligible purchases into interest-free payments. Simply select Shop Pay at checkout to see available installment options for your order total.